Unlimited users, services, and hosts
per gb
BudgetGigabytesPrice per gbApprox. number of spans
>= $550GB$0.100.1+ billions
>= $1001000GB$0.091.5+ billions
>= $2002500GB$0.083.8+ billions
>= $3004250GB$0.076.1+ billions
>= $4006000GB$0.069.2+ billions
Predictable pricing
We bill for the amount of ingested gigabytes monthly or every $100, whichever happens first. You can cancel at any point.
Monthly budget
To limit your monthly bill, you can specify a budget which works as an upper limit on your bill. We never bill more than your budget.
Volume discounts
As your monthly usage grows, you automatically get a volume-based discount so you can continue to sample 100% of data.
No limits
Because our pricing is based solely on the amount of ingested data, you can have as many services, hosts, and users as you need.
Generous trial
On the free trial period you can ingest up to 1 terrabyte of data and 10000 timeseries. No credit card required.
Secure payments
We use Paddle to handle payments and tax compliance. Your billing details stay secure within Paddle and we don't have access to them.

Why does Uptrace bill for data size?

Pricing by data size is simple to understand and works equally well for spans, events (logs and errors), and metrics. An average span is about 500 bytes plus the size of custom attributes.

When compared with billing for the number of spans, it is more fair for services that generate a lot of small spans and events, for example, micro-services that make a lot of RPC calls.

For how long data is available?

We store spans data (including logs and errors) for 30 days and metrics data for 90 days.

How do you bill?

We are using Paddle for billing and handling global tax compliance. Your billing details stay secure within Paddle and we don't have access to them.

Paddle acts like a reseller and can supply you with a receipt if you need one.

Do I need an account to try Uptrace?

No, you can see Uptrace in action using our public playground.

Do you have a free tier?

If you want to use Uptrace for free, we recommend installing a forever free open-source Uptrace version.

Do you offer an on-premise installation?

Yes, if you monthly usage exceeds 10 terrabytes, we can offer you an on-premise installation which includes:

  • Volume discounts with annual commitments
  • Dynamic sampling without sacrificing data fidelity
  • Custom data retention
  • Dedicated support engineer

Still have questions?

Send us an email and we will reply as soon as possible.