Unlimited users, services, and hosts
per gb
BudgetGigabytesPrice per gbApprox. number of spans
>= $550GB$0.080.1+ billions
>= $2003000GB$0.076.4+ billions
>= $5008000GB$0.0617+ billions
>= $100018000GB$0.0538+ billions
Predictable pricing
Uptrace bills for the amount of ingested gigabytes monthly or every $100, whichever happens first. You can cancel at any point.
Monthly budget
To limit your monthly bill, you can specify a budget which works as an upper limit on your bill. Uptrace never bills more than your budget.
Volume discounts
As your monthly usage grows, you automatically get a volume-based discount so you can continue to sample 100% of data.
No limits
Because our pricing is based solely on the amount of ingested data, you can have as many services, hosts, and users as you need.
Generous trial
On the free trial period you can ingest up to 1 terrabyte of data and 10000 timeseries. No credit card required.
Secure payments
Uptrace does NOT have direct access to your payment details and instead uses Paddle to handle payments and tax compliance.

Why does Uptrace bill for data size?

Pricing by data size is simple to understand and works equally well for spans, events (logs and errors), and metrics. An average span is about 500 bytes plus the size of custom attributes.

When compared to billing for the number of spans, it is more fair for services that generate a lot of small spans and events, for example, micro-services that make a lot of RPC calls.

Do you support sampling?

To reduce the bill, you can configure Uptrace to sample a fraction of data and drop the rest.

The cost of sampling is $0.01 per dropped gigabyte, for example, 1000GB of dropped data will cost you $10. If you don't use sampling, you don't pay for it.

For how long data is available?

Uptrace stores spans data (including logs and errors) for 30 days and metrics data for 90 days.

Uptrace does not offer custom data retention, but you can request deleting sensitive data at any point.

How do you bill?

Uptrace uses Paddle for billing and handling global tax compliance. Your billing details stay secure within Paddle and Uptrace doesn't have direct access to them.

Paddle acts like a reseller and can supply you with a receipt if you need one.

Do I need an account to try Uptrace?

No, you can see Uptrace in action using our public playground.

Do you have a free tier?

If you want to use Uptrace for free, you can install a forever free open source Uptrace version.

Do you offer an on-premise installation?

If you monthly usage exceeds 10 terabytes, we can help installing Uptrace on your own servers to reduce the bill and pass SOC2 audit.

Our on-premise offer includes:

  • Volume discounts with annual commitments
  • Custom data retention
  • Dedicated support engineer
  • Integration with Keycloak or similar software

Still have questions?

Send us an email and we will reply as soon as possible.