Uptrace gives us full visibility into our services without the complexity. As an SRE, I need reliable tracing and metrics — Uptrace delivers both with a clean OpenTelemetry-native setup.
Site Reliability Engineer, Performio
Simple, predictable pricing for
self-hosted observability
Start free. Upgrade when your team needs more collaboration and scale.
Most teams spend 5–10× less compared to Datadog
Flat pricing with clear daily usage tiers.
Community
$0 /forever
UnlimitedFor individuals.
- Core features
- 14 days data retention
- Basic alerting
- Community support
Starter
$39 /per month
Up to 50 GB/dayPerfect for side projects.
- Everything in Community
- Custom data retention
- Two-factor auth
- Email support
Most popular
Team
$199 /per month
Up to 200 GB/dayDefault for production.
- Everything in Starter
- OTel Arrow
- Alert routing
- Faster support
Business
$499 /per month
Up to 500 GB/dayReliability and compliance.
- Everything in Team
- RBAC
- SSO (OIDC / SAML)
- Priority support
Enterprise
Custom
CustomHigh-scale platforms.
- Everything in Business
- Scaling guidance
- SLA
- Audit logs
- Dedicated support
Daily limits are measured as a 30-day average — short spikes are absorbed.
Loved by engineers
Trusted in production by teams across SaaS, fintech, and infra
1,000+
Active installations
99.9%
Service uptime
5+
Years in production
We evaluated several observability platforms and Uptrace stood out for its straightforward pricing and solid performance. It handles our distributed architecture without breaking a sweat.
Senior Solutions Architect, Corva
Setting up Uptrace took us less than a day. The OpenTelemetry integration is seamless, and we finally have clear insights into our backend performance without overcomplicating our stack.
Backend & DevOps Engineer, Fifteen
Why Uptrace pricing is different
Predictable bills, not ingestion taxes
Self-hosted Uptrace charges by edition, not by gigabyte. Your bill doesn't grow with your traffic.
No per-GB pricing
Pay a flat edition fee. Ingest as much telemetry as your usage tier allows without watching the meter.
Clear usage tiers
Each plan has explicit daily ingest and metric limits. No fine print, no overage emails on the 28th.
Your infrastructure
Self-hosted on your servers. Telemetry stays in your network, ideal for compliance and air-gapped setups.
No surprise bills
Lock in your edition for the year. Upgrade or downgrade when it makes sense — never because of a traffic spike.
Compare
Feature comparison
Every feature, every tier, side by side.
| Feature | Community | Starter | Team | Business |
|---|---|---|---|---|
| Core features | ||||
| Usage | Unlimited | Up to 50 GB/day | Up to 200 GB/day | Up to 500 GB/day |
| Search, dashboards, error tracking | ||||
| Basic alerting | ||||
| Multi-user access | ||||
| Custom data retention | ||||
| Alert routing and escalation | Limited | |||
| High-availability setup | ||||
| RBAC | ||||
| Single Sign-On (OIDC / SAML) | ||||
| Audit logs | ||||
| Support | Community | Priority | Fast SLA |
FAQ
Common questions, clear answers
Do you charge for data ingestion?
No. Self-hosted Uptrace uses flat edition pricing with included daily usage tiers. Your bill does not grow with every gigabyte you ingest.
How are daily usage limits enforced?
Daily limits are measured as a 30-day rolling average, not a hard daily cap. Short spikes are absorbed; only sustained usage above your tier counts toward an upgrade.
Can I use Uptrace for free in production?
Yes. The free plan includes the core product. Paid plans unlock collaboration, security, and operational features.
What happens if I stop paying?
Your instance continues to run, but paid-only features become unavailable until you reactivate the license.
Do you offer discounts?
Yes. We can offer annual discounts, startup discounts, and open source pricing where it makes sense.
Still curious? Book a call with the team — we usually answer within a few hours.
Start free. Upgrade when it makes sense.
Adopt Uptrace without usage anxiety, and move up only when your team needs security, collaboration, and scale.